Digital gives us time to think
Just as mechanical muscle lowered the demand for physical labour, today’s technology is reducing the demand for human intervention, and opening up more opportunities for people to think, writes LENORE KERRIGAN, Country Manager, OpenText Africa.
SA still not ready for threat to private data
Digital businesses need to adopt a more proactive approach to cyber-security that entails a better understanding of the risks. This is according to LUSHEN PADAYACHI, Head of Security, BT in Africa.
DevOps: new business wave
DevOps, a new business approach has proven that it can benefit a company's product lifecycle, competitive advantage and its ability to meet customer requirements, writes DAVE BLAKEY, CEO at Snapt.
Retailers must curate customers
Recent Epson research has uncovered that consumer buying decisions rely heavily on the retail environment, so it makes sense that retailers are searching for more innovative ways to engage customers at every touchpoint, both online and in-store.
Data is the key asset for dot.com success
There isn’t a silver bullet to make your business “the next Uber”, but one vital aspect of the Uber culture these businesses have instilled in their employees, customer service and operations, is understanding and using data, writes SEKETE PATRICK MAPHOPHA of NetApp Africa.
Why cyber criminals love your smartphone
Smartphones have become a central part of our lives. But, while they aim to heighten convenience, there is a real feeling that smartphones are becoming a bigger target for cybercriminals, says CAREY VAN VLAANDEREN, ESET South Africa CEO.
Put the You in Unified
Unified communications have failed to deliver as enterprises struggle to break down the barriers between disparate systems, and workers struggle to make themselves heard due to disjointed processes. Avaya’s DANNY DREW explains a better way.
Watch out for these eight digital bank scams
As access to banking services through digital channels continues to grow, so does the need to protect consumers against the prevalence of online banking fraud, YOLANDE STEYN, Head of Innovation at FNB, outlines eight scams to watch out for.
VR lifts brands above crowd
Telecoms companies have struggled to build an ongoing relationship with their customers, but that could be set to change with the emergence of technologies for interaction – like VR, writes MARK DE GROOT, Marketing Director EMEA - Digital Customer Experience.
The smart way to innovate
Without investing in innovation, you will always be susceptible to competition, but the right strategy requires time, funding and a process to create the innovation required for future growth, says PIERRE AUREL, Strategic Project Manager, e4.