This brings together the worlds of retail banking and shopping, unlocking even more value for FNB customers.
Mobile Coupons is a combined effort with Shoprite Checkers EeziCoupons and FNB to deliver in-store product coupons on the FNB Banking App. This allows FNB customers to access instant in-store savings at the till-point. Additional coupon partners will be added to the platform in the coming months.
“Coupons are easy and simple for our customers. You browse through the coupons available on the FNB App while shopping, and view the discount per product in Rands. When paying for your goods at the till, you simply tell the cashier that you want to redeem coupons, and enter the single coupon code at the checkout. All qualifying products in your trolley are discounted immediately and you simply pay with your debit or credit card” says Johan Moolman, Head of Mobile Payments at FNB Digital Banking.
This first for South Africa, in the banking industry extends the relationship between FNB and its partners. With collaborative efforts such as this, saving becomes simpler.
Mobile Vouchers is a second new feature launched along with coupons. FNB has leveraged its partnerships with various retailers allowing it to offer electronic vouchers on the FNB Banking App. These Vouchers can be purchased either with eBucks or Rands. FNB customers can also purchase, add a message and send these vouchers to anyone else as a gift from within the FNB App.
Electronic Vouchers available on the FNB App will include Makro, Nu Metro, Ster Kinekor, Supa Quick, iTunes and Mr Price, with more partners being added to the platform soon. All purchased vouchers are stored within the FNB App, and can be redeemed in store simply by presenting the voucher code to the cashier at the point of purchase.
Discounted vouchers from selected retailers will also be available on the FNB Banking App. Discounted vouchers unlock great value to eBucks customers, delivering up to 40% in savings when paying with eBucks.
“eBucks continually brings more value to our customers at our various retail partners. This is now made more relevant to our customers by offering vouchers via the FNB App to redeem at the point of purchase,” say Jolande Duvenage, CEO of eBucks.
“Mobile vouchers changes the shopping experience. Now, you can shop and browse at leisure, and when you decide to buy, then simply go to the FNB App, redeem a voucher with eBucks or Rands and pay for your goods” says Moolman.
Mobile Coupons and Vouchers will be available to customers who download the latest version of the FNB Banking App which is available for Apple, Android, and Windows devices. Customers who use other devices can login to fnb.co.za from their mobile phone, to access coupons and vouchers. This experience has also been enhanced to deliver the FNB App experience via a mobile browser for any mobile device.
The FNB Banking App currently has over 1.5 million active device users, and has been named SA’s best Banking App in the South African Consumer Satification Index 2015. It has also won App of the Year 2012 and 2014, and holds many local and international awards.
“This is an exciting time for us, we want to help our FNB customers save more, more easily.” concludes Moolman.