MTN Business has introduced a range of converged business offers for small and medium enterprises (SMEs). The offers seek to provide SMEs with affordable and easy to understand Information Communications Technology (ICT) services and solutions to enable them to lower their costs, improve productivity, produce higher quality products, increase customer satisfaction and focus on core areas.
According to the World Wide Worx SME Survey, these types of services and solutions help drive the adoption of ICT by SMEs.
Connection to the internet can be a make or break for SMEs as it has the potential of curtailing the day to day business operations of an SME. The first offer is MTN Business Broadband, built on MTN’s world-class Internet backbone and Metro Ethernet Access network, making it a smart choice for any small to medium business. It offers fast and reliable internet connection with speeds up to 5 MBPS uncapped which has correlation with both the efficiency and profitability of any business.
One of the inhibitors for SMEs to rely on Cloud services is trust and confidence in the Cloud services providers and related offerings. The second deal that has been introduced is MTN Business Cloud, which offers a Virtual Server that enables SME’s to save costs, manage software licensing agreements offering built in security that helps insure business safety.
The ability to manage multiple calls and queries whether it is via phone calls or social media can be frustrating for SMEs. MTN Mobile Private Branch Exchange (PBX) for SME enables a mobile device to become a full-featured call centre service that offers reduced call rates, empowering SMEs to operate their businesses in a more professional manner.
MTN has also re-packaged its “Build Your Business with MTN Online”, a website and application (app) service that seeks to provide businesses with a secure online presence.
General Manager for the SME segment at MTN Business South Africa, Claude Chetty, says: “Small businesses are looking for ICT solutions that will enable them to effectively juggle various roles they play in their businesses anytime, anywhere, securely and in real-time. MTN Business is able to provide them with exactly that so that they connect, manage, grow and even add value in their day-to-day business operations.”
“The SME market has long been lauded as a major economic growth driver in South Africa. The key to our focus on SMEs is not to simply introduce new solutions, but to also look for innovative ways that add value and can best change the way small businesses are positioned in the marketplace so that they can effectively compete and contribute to the economic growth of our country. MTN Business believes that the key to unlocking this growth is through providing leading technology solutions to enable and inspire this growth of our clients,” says Chetty.