Getting in that last round
Planning a last minute round of golf with buddies two days before a long weekend may be a great idea, but it is very frustrating to organise…if not impossible. Five or six phone calls later, all you’ve got for your frantic efforts is a ‘maybe’ or ‘forget it,’ call again next week.
The MoreGolf Group with the assistance of
GlobeTOM, a Pretoria based SOA developer, have a solution to this frustrating
exercise.
The recently launched ‘LastMinuteGolf’ website (www.lastminutegolf.co.za)
has been designed to take the pain and frustration out of last minute
bookings. According to TheMoreGolf Group, the website (developed in
conjunction with the digital division of MoreGolf) has hit a sweet spot in the
market and is already showing steady growth. Golfers caught in the last
minute frenzy of pulling a foursome together can now browse the website for
available tee times at more than 100 of South Africa’s most popular golf courses.
Once logged in, they can reserve a round at a handsomely discounted rate via a
seamless online booking system that responds within seconds rather than hours.
Golfers can in real-time:
- View tee times (at clubs
participating in the Last Minute Golf network)
- View the applicable discounted
rate for the relevant date and time
- List their playing partners
- Settle the fee by credit card
The system automatically updates tee times,
rates, dates and names, and the user friendly interface is accessible to
golfers throughout South Africa - including non-club members, corporate and
tour operator event organisers.
This unique 24-hour, seven-day a week
service (designed to aggregate unused golf rounds for affiliated clubs throughout
South Africa), replaces paper tee sheets at clubs with a comprehensive online
booking administration system developed to display available tee-off slots up
to four days in advance.
The key to ‘LastMinuteGolf’s success is
its ability to generate on-demand discounted tee time pricing, linked
seamlessly to a near- instant last-minute booking system developed by GlobeTOM.
“Because Last Minute Golf aggregates
available rounds day-by-day, course-by-course up to four days in advance at
variable tee prices, MoreGolf needs to manage these variables to the benefit of
golfers,” says Philip Stander, managing director of GlobeTOM. “Our system
aggregates data in real time, so the website can offer golfers tee slots based
on the actual current availability of rounds at various clubs. They log onto
the site, browse for a slot, and confirm a booking. It is as simple as that,”
says Stander.
The GlobeTOM ‘Telco-grade’ ‘dynamic rating
engine’ and ‘rate plan configurator‘ called GP3 aggregates club rate plans and
tee variables - dates, times, rates and cost – onto a
friendly website interface accessible to golfers throughout South Africa.
The solution runs under licence to the MoreGolf
Group and currently logs more than two million customer interactions per annum.
The system offers secure messaging between affiliates and can generate
management information reports for club administrators based on actual tee time
activity.
“If a club goes off-line overnight, for example,
the system will copy the club’s tee-sheet and commit the tee-off request the
moment it comes back on line. Without moment-by-moment real time
aggregation, we couldn’t achieve this degree of reliability,” adds Stander.
The key booking engine features include:
· A club booking administration system
· A booking acceptance policy configurator
· A virtual private network for collaborative messaging
· Corporate and tour operator event management facility
· Club management information reports
· Comprehensive club ‘look-and-feel’ portals
· Comprehensive technical support by a professional information
technology company
· A centralised club release upgrade (centralised deployment to all
affiliated clubs)
· A comprehensive tee sheet configurator - includes shotgun starts,
variable tee time intervals and other features
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