ISPA sees membership increase
The Internet Service Providers’ Association (ISPA) has announced a steady membership growth. This growth is an indication not only of the vibrancy of the local industry, but of the fact that industry players see value in belonging to an industry association.
The Internet
Service Provider industry in South Africa faces challenges on several fronts.
These include government, consumer and data privacy legislation as well as
pressure for increasing service levels from a demanding customer base,” says
Jaap Scholten, co-chairperson of ISPA. “A truly representative industry body
like ISPA gives the industry a stronger voice. It also means that individual
members can ‘outsource’ a wide range of concerns to ISPA,” he adds.
ISPA represents
the largest group of licence holders in South Africa and remains the only
Industry Representative Body recognised by the Minister of Communications. This
status automatically gives it an advantage when interacting with both
government and the regulator.
Scholten says
that ISPA’s healthy membership figures are not just a reflection of its ability
to represent the industry with important outside stakeholders, but the steady
growth can also be attributed to the positive benefits that members receive as
part of their membership.
“ISPA members
have to comply with our code of conduct and that brings a number of advantages
in its wake,” Scholten says. “As our members have found over the years, the
code has been well structured which does not constantly place them at odds with
the law or their own customers. Adhering to the code promotes sound business
practices and contributes to an Internet Service Provider’s long-term
wellbeing.”
The Minister’s
recognition of ISPA also means that ISPA members who have adopted its Code
receive some protection in terms of the Electronic Communications and
Transactions Act. Chapter XI of the Act limits the liability of service
providers in defined instances.
ISPA’s exchanges
based in Gauteng and Cape Town, and with a Durban INX imminent, ensure
that local Internet Service Providers are able to privately interconnect with
each other in order to prevent local Web surfers browsing local sites having to
be connected via expensive international networks.
“By exchanging
local traffic in SA, web traffic to local sites does not have to leave the
country’s borders on expensive bandwidth or undersea cables just to be routed
back to SA. The exclusive use of local connectivity makes this much cheaper,”
says Scholten. “It’s not just reduced cost—the local switching also means
reduced time or latency, resulting in a better experience for users.” Since
2009, the number of service providers using the ISPA exchanges has grown from
nine to above 50.
“ISPA continues
to deliver value to its members, and we hope that non-members will recognise
that becoming part of an industry organisation will lead to an even more
successful Internet industry in South Africa,” concludes Scholten.
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