The world needs African solutions
African software has had some qualified global successes, but more often than not, our home-grown innovations don’t ‘take’ well in other territories, which needs to change, says WESLEY LYNCH of RealmDigital.
To overcome this, we need to think wider.
While African solutions are often preferred in dealing with African problems,
our software developers must also identify global applications for their
solutions, if they are to have global success.
Decoding failure
M-PESA, the globally famous mobile payment
solution, was launched in Kenya in 2007. Since then it has become one of the
most famous and successful mobile money services to date. At last count, more
than17 million Kenyans were using it to “send money home”, as part of a growing
and evolving range of transactions.
But the model has not taken hold nearly as
well anywhere else. Even in neighbouring Tanzania it has faltered, and in South
Africa a re-launch of the business became necessary when pricing, distribution
and other problems hampered rollout.
By contrast, Fundamo, the South African mobile
banking, has had more predictable success in emerging markets, mainly in the East.
But this, too, has not been unqualified. Fundamo’s solutions have had such
success that they have been acquired by Visa inc.
It is the inability of some African
technologies to acclimatise globally while others flourish, that we need to
decode and address.
Solution without a problem
The problem, in my view, is an unjustified
focus on transplanting successful solutions in other territories. We need to
examine whether an African success story will find global application, or
whether it is so far removed from first world problems that tweaking it for
success would make it a totally different product.
Another mistake is to take our most ambitious
solutions to other territories, only to see them fail in more competitive,
technologically-advanced markets. We should focus on the ones that find great
traction anywhere, for example mobile games and entertainment, because of their
universal appeal.
Perhaps the question shouldn’t be “how do we
take a uniquely African solution onto a global stage?” but “what unique
pressing problems do we have for which we can find solutions with wider
application?”
Obviously, the application need not be the
same. An African problem, for instance adherence to TB or AIDS treatment
schedules, might only find European success if it is tweaked for
lifestyle-related applications.
Will it fly?
Determining whether a solution addresses a
universal problem – or at least a commonly encountered similar problem –we need
to critically examine not just its domestic launch failures, but also its
successes. Are we taking the conditions that guaranteed its success for
granted? Are they present or at minimum replicable in the target market?
Virtuous cycle
Only when African innovation finds global
success more regularly will we begin to build on the gains of breakthrough
innovations.
Foreign earnings will flow in, contributing to
growth in the service industries, and we will gain greater standing in global
software communities with our exportable innovations and increased
participation. This in turn will stimulate more innovation, and a virtuous
cycle of innovation-led growth will be set in motion.
But first we have to know what we’re working
towards.
* Follow Gadget on Twitter on @GadgetZA
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